To keep in line with our goal of providing you with the industry’s lowest prices, Traction Depot. offers free shipping on all of our tire orders, over $100, within the 48 continental United States. Wheels will be charged a low cost shipping fee dependent upon your location in relation to our distribution center. We also ship within 1-3 business days of the date an order is placed.
We understand that mistakes happen and we are here to help. Before you return your item to Traction Depot., please contact our office to get prior approval at email@example.com . You will receive a Return Authorization number (RA Number) which you must include on the address label. Customer is responsible for shipping costs on all returned merchandise when the customer is at fault for the mistaken order. A %15 restocking fee will apply.
All returned merchandise must be sent back with freight charges prepaid.
Returned products must be in new condition and not have been mounted on tires, wheels or equipment. If you have mounted a tire on a wheel, or a wheel on a machine, the product is no longer considered “new” and we are not required to take it back.
Traction Depot. is not responsible for returned merchandise or for the refunding of monies for merchandise that is returned to our facility without an RA number.
Traction Depot. is not liable for lost or stolen merchandise.